Nexus Watch Business Benefits for SME's

Minimise losses due to e-business system failures
Nexus Watch sends alerts if your site is not functioning correctly, allowing you to quickly instigate corrective action. You can set the performance thresholds and error settings that suit your business. Alerts can be sent to a list of people via any combination of email, pager or mobile phone text message.

Minimise customer disloyalty
Poor site performance can make customers go elsewhere. "Two thirds of customers said they would go to a competitor's website if the first site they visited was down" - HP Services research, Network News 3 Oct 01

Protect your company's image
Poor site performance can seriously damage customer opinion. Nexus Watch monitors your site in the same way that your customers do - from multiple points on the Internet. Be the first to know the true customer experience, and tackle problems as soon as they occur.

Save time spent checking your site
Nexus Watch monitors your site 24 hours a day, 7 days a week, so you don't have to. Leave the checking to us, so you can concentrate on running your business.

Gain compensation from ISP for non-compliance with SLA
Nexus Watch provides reports that can be used to check whether the ISP that hosts your e-business services is conforming to their service level agreement (SLA). These can often be used to claim back compensation. The reports can be generated because of the special way that Nexus Watch sends simultaneous requests via multiple paths.

Discover hacked web pages
Nexus Watch can monitor for unauthorised changes in your web pages. Don't fall prey to e-graffiti!

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